All frameworks

Clarity

Clarity

Minto Pyramid

A structured communication technique for presenting ideas clearly and persuasively

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Clarity

BLUF

(Bottom Line Up Front)

A communication technique that states the most important information first followed by supporting detail for further clarity.

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Clarity

SOCO

(Single Overriding Communication Objective)

Helps you boil down your entire pitch or presentation to one powerful message, ensuring your audience never loses sight of the main point.

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Clarity

SUCKY

(Specific, Unambiguous, Contextual, Kind, Yielding)

A toungue-in-cheek reminder to keep your communication clear and contextual, leaving no room for confusion, and keeping a focus on active listening and understanding.

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Clarity

PEEL

(Point, Explanation, Evidence, Link)

Helps you make a clear point, back it up with solid evidence, and tie everything together so your audience gets the ‘big picture’ without any confusion.

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Clarity

What, So What, Now What

Gets straight to the point with the info, tells you why it's a big deal, and then spells out exactly what to do next.

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Conflict Resolution

Conflict Resolution

Non-Violent Communication

Helps everyone truly hear each other without blame to find solutions based on real needs, leading to less conflict and more understanding.

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Conflict Resolution

HEAR

(Hear, Empathize, Apologize, Resolve)

Encourages you to actively listen, get their side, say sorry when needed, and then actually solve the issue so everyone can move on.

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Conflict Resolution

CALM

(Clarify, Acknowledge, Listen, Move-Forward)

Get crystal clear on a problem, see where the other person's coming from, listen to their side, and then get everyone focused on finding a way to move past it.

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Conflict Resolution

FAIR

(Facts, Assumptions, Impact, Resolution)

Helps you get clear on facts, challenge assumptions, understand the impact, and quickly find a solution that works.

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Conflict Resolution

RESET

(Recognize, Empathize, Share, Explore, Take-Action)

Helps you identify issues, connect with those involved, find options together, and find a way to get back on track.

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Feedback

Feedback

SBI

(Situation, Behavior, Impact)

Helps you give clear and focused feedback by pinpointing the situation, describing exactly what someone did, and explaining the impact, so they really understand what happened and why it matters.

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Feedback

COIN

(Context, Observation, Impact, Next-Steps)

Helps you give clear and constructive feedback by setting the scene, describing the observed behavior, explaining the impact, and suggesting next steps.

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Feedback

BOOST

(Balanced, Observed, Objective, Specific, Timely)

A nice simple recipe for making clear points and backing them up with evidence.

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Feedback

Pendleton Model

Makes feedback a positive conversation by first focusing on what you did well, then looking at how you can improve, so you feel encouraged and know exactly where to focus next.

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Feedback

Start-Stop-Continue

Gives you a clear way to tell someone what they should start doing, what they should stop, and what's working great that they should keep up.

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Planning

Planning

NEED

(Need, Evidence, Effect, Direction)

Helps you clearly state what's needed, show why it's important, explain the impact, and point to the next steps.

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Planning

CORE

(Challenge, Outcome, Roadmap, Evidence)

Helps you state the challenge, describe the desired outcome, map out the milestones, and prove why it'll work.

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Planning

GROW

(Goal, Reality, Options, Way-Forward)

Helps you nail down your goals, see where you're at, brainstorm ways to get there, and make a solid plan.

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Planning

IBSA

(Issue, Background, Solution, Action)

Helps you quickly lay out a problem, give the needed info, suggest a fix, and say exactly what to do next.

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Planning

OOPS

(Objective, Obstacles, Plan, Schedule)

Helps you set your objective, spot the hurdles, map your steps, and set your timeline.

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Presenting

Presenting

Executive Summary

Quickly tells you the main point, the key info, what's being suggested, why it matters, and what's next – all in a nutshell.

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Presenting

PREP

(Point, Reasons, Example, Point)

Get straight to your point, give reasons why, show an example, and then drive your main idea home.

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Presenting

Hook-Story-Solution

Helps you grab attention fast, connect with a real-life example, and then deliver the answer.

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Presenting

AIDA

(Attention, Interest, Desire, Action)

Borrowed from marketing, AIDA helps you hook people in, get them interested, make them want it, and then tell them exactly what to do next.

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Presenting

PAS

(Problem, Agitation, Solution)

Borrowed from marketing, PAS helps you clearly show a business problem, highlight why it's a pain, and then present your fix.

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Presenting

IDEA

(Introduce, Detail, Example, Action)

Quickly present a new concept by introducing it, giving the details, showing a real-world example, and telling people what to do next.

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Reporting

Reporting

SBAR

(Situation, Background, Assessment, Recommendation)

Quickly get to the point by covering the situation, the context, what you think is going on, and what you recommend.

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Reporting

SOAP

(Subjective, Objective, Assessment, Plan)

Helps you get the story, see the facts, figure out what's going on, and plan what to do next.

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Reporting

STAR

(Situation, Task, Action, Result)

Tell your stories effectively by setting the scene, explaining your role, detailing what you did, and showing the impact.

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Reporting

SCQA

(Situation, Complication, Question, Answer)

Structure your message by laying out the current situation, the problem, the question everyone's asking, and then your answer.

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Reporting

DAS

(Data, Analysis, Story)

Make sense of data, explaining what it means, and telling a clear story with it.

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Reporting

SOAR

(Strengths, Opportunities, Aspirations, Results)

Transform strategic planning with a positive, future-focused approach that builds on strengths rather than fixing weaknesses.

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Requirements

Requirements

VERB

(Vital, Explicit, Repeatable, Beginner-Friendly)

Make sure your requirements are crystal clear, testable every time, and easy for anyone to grasp.

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Requirements

NASA

(Never Assume, Specify Always)

Avoid excessive back and forth and ambiguity by being clear and specific.

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Requirements

DACI

(Driver, Approver, Contributors, Informed)

Make it crystal clear who's leading, who gets the final say, who helps out, and who just needs to be in the know for any decision.

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Requirements

RACI

(Responsible, Accountable, Consulted, Informed)

A nice simple recipe for defining roles and responsibilities.

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Requirements

User Story

Think like your users by describing what they need to do and why it matters to them.

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Research

Research

MECE

(Mutually Exclusive, Collectively Exhaustive)

Helps you sort things out so everything has its own clear place and you've covered all the bases.

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Research

O3 Model

(Objective, Obstacles, Options)

Quickly see your goal, what's blocking you, and what you can try to overcome obstacles.

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Research

5W1H

(Who, What, Where, When, Why, How)

A classic way to cover all the important info about a topic by asking who, what, where, when, why, and how it happened or will happen.

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Research

First Principles

First Principles helps you think fresh by breaking things down to the basics and building a way forward, free from assumptions and complexities.

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Research

SWOT

(Strengths, Weaknesses, Opportunities, Threats)

Helps you figure out what you're good at, where you're weak, what good things could happen, and what could go wrong, all in one place.

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Research

JTBD

(Jobs To Be Done)

Understand what job customers are really hiring your product or service to do, so you can build and market it better.

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