Conflict Resolution Frameworks
CALM
(Clarify, Acknowledge, Listen, Move-Forward)Get crystal clear on a problem, see where the other person's coming from, listen to their side, and then get everyone focused on finding a way to move past it.
Explore FrameworkFAIR
(Facts, Assumptions, Impact, Resolution)Helps you get clear on facts, challenge assumptions, understand the impact, and quickly find a solution that works.
Explore FrameworkHEAR
(Hear, Empathize, Apologize, Resolve)Encourages you to actively listen, get their side, say sorry when needed, and then actually solve the issue so everyone can move on.
Explore FrameworkNon-Violent Communication
Helps everyone truly hear each other without blame to find solutions based on real needs, leading to less conflict and more understanding.
Explore FrameworkRESET
(Recognize, Empathize, Share, Explore, Take-Action)Helps you identify issues, connect with those involved, find options together, and find a way to get back on track.
Explore Framework